Here are some popular free live chat and messaging applications that businesses can use to communicate with their customers:
- Tawk.to
- WhatsApp Business
- Facebook Messenger
- LiveChat
- Drift
- HubSpot
- Smartsupp
- Zendesk Chat
- Pure Chat
- Intercom
Each of the chat boxes you listed has its own strengths and weaknesses, so which one is better really depends on your specific business needs and requirements. Here is a brief summary of each platform:
- Tawk.to – Free live chat and messaging application with customizable chat widgets, automation tools, and integrations with popular business tools.
- WhatsApp Business – A messaging app for small businesses to connect with their customers on WhatsApp. It offers features such as automated messages, quick replies, and labels.
- Facebook Messenger – A messaging platform that allows businesses to chat with their customers on Facebook. It offers features such as chatbots, automation, and integrations with other Facebook tools.
- LiveChat – A customer service platform that offers real-time chat and support tools for businesses. It includes features like canned responses, file sharing, and chat transcripts.
- Drift – A conversational marketing platform that offers live chat, email marketing, and automation tools to help businesses connect with their customers and generate leads.
- HubSpot – A customer relationship management (CRM) platform that offers live chat and messaging tools to help businesses communicate with their customers and manage their sales pipeline.
- Smartsupp – A free live chat software that offers features like real-time visitor monitoring, chatbots, and integrations with popular business tools.
- Zendesk Chat – A customer support platform that offers live chat, chatbots, and automation tools to help businesses provide better customer service and support.
- Pure Chat – A live chat software that offers real-time chat, visitor tracking, and integrations with popular business tools.
- Intercom – A customer messaging platform that offers live chat, automated messaging, and customer support tools to help businesses connect with their customers and improve their customer experience.